Payment and shipping

Payment and Shipping

The following conditions apply:

Shipping costs (including VAT) for domestic deliveries (Germany):
We charge a flat shipping fee of €3.90 per order.

Orders (in Germany) over 60€ value of goods are free of shipping costs.

Deliveries abroad:
We charge a flat rate for shipping abroad as follows:

Other EU countries 5.90€

Orders (in other EU countries) over 80€ value of goods are free of shipping costs.

International shipping (outside of the EU) 8,90€

Orders (outside of EU) over 100€ value of goods are free of shipping costs.

Delivery times

Unless a different deadline is specified in the respective offer, the goods will be delivered domestically (Germany) within 5 - 10 working days, and for international deliveries within 7 - 15 working days after conclusion of the contract (if an agreed lead time / payment after the time of your payment instruction).

Please note that no deliveries are made on Sundays and public holidays.

If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made other arrangements with you. In this case, the delivery time will depend on the item you ordered with the longest delivery time.

Return

For returns, please email us at cartic.fashion@gmail.com within 14 days.

You are responsible for the direct costs of returning the goods, unless the return is due to production or shipping errors.

A sample form with all the required information can be found below:

I/we hereby revoke the contract concluded by me/us for the purchased item:

order number

Ordered on / received on*

name of the buyer

buyer's address

Date

Accepted payment methods

- Credit card payment
- Payment via Giropay
- Payment via Google Pay
- Payment via Apple Pay

Payment via PayPal checkout:
- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card

- Payment via giropay

Via PayPal:

- Payment via PayPal
- Payment via PayPal Express - Payment by credit card

Further details on payment

If you pay by credit card (without using a payment service provider), your credit card account will be debited when the contract is concluded. If you have any questions, you can find our contact details in the imprint.