Payment and Shipping

The following conditions apply:  

Shipping Costs (incl. VAT) for Domestic Deliveries (Germany):  

We charge a flat shipping fee of €3.90 per order.  

Orders with a total value of more than €80 are eligible for free shipping.  

 International Shipping:  

We charge the following flat shipping fees for international orders:  

Specific EU countries: €5.90  

Orders with a total value of more than €90 are eligible for free shipping.  

Specific EU countries include: 

Belgium, Denmark, Estonia, Finland, France, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Austria, Poland, Portugal, Switzerland, Spain, Ireland, United Kingdom.  

International shipping & other EU countries (other countries): €10.90  

Orders with a total value of more than €110 are eligible for free shipping.  

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Delivery Times:  

Unless otherwise stated in the respective offer, the delivery of goods within Germany will take place within 5–10 working days, and for international deliveries within 7–15 working days after the conclusion of the contract (or after receipt of payment in the case of advance payment).  

Please note that deliveries will not occur on Sundays or public holidays.  

If you order items with different delivery times, we will ship them together unless other arrangements have been made with you. In this case, the delivery time will be based on the item with the longest delivery time in your order.  

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Returns  

To initiate a return, please email us at cartic.fashion@gmail.com within 14 days.  

Free Return Shipping:  

For returns within Germany and the specific EU countries listed above, we will cover the return shipping costs within 14 days of receipt of the goods.  

Other Countries:  

For all other countries, you will bear the direct costs of returning the goods, unless the return is due to production or shipping quality issues.  

A sample withdrawal form with all required information can be found below:  

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Sample Withdrawal Form

I/we hereby revoke the contract concluded by me/us regarding the purchase of the following goods:  

Order Number:  

Ordered on / Received on:  

Buyer's Name:  

Buyer's Address:  

Date:  

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Accepted Payment Methods  

- Credit Card Payment

- Payment via Giropay 

- Payment via Google Pay

- Payment via Apple Pay 

- Payment via PayPal Checkout: 

  - Payment via PayPal  

  - Payment via PayPal Express  

  - Payment via Credit Card  

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Additional Payment Details:

For credit card payments (not processed through a payment service provider), your credit card will be charged at the time of contract conclusion. For any inquiries, please refer to our contact details in the legal notice (Impressum).